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Date : November 11, 2009

Frequently Asked Questions about VoIP Services

What is VoIP?

 

VoIP is the acronym for Voice over Internet Protocol. It is sometimes referred to digital phone service or broadband phone service because it operates using high-speed internet connection. There are basically two types of VoIP services: computer-based and phone-based. In the former, calls are made using a computer headset as well as a microphone. In the latter, calls are made using a regular phone.


How Can I Make or Receive VoIP Calls?

 

In a phone-based VoIP service, calls are made and received just like a regular landline. In a computer-based VoIP service, you just need a headset and a microphone which is plugged into the computer.

 

Is It Possible to Call Any Phone?

 

Majority of VoIP providers allow clients to place calls on any number in the world, whether it is a local, mobile, long-distance, or international number. However, certain computer-based VoIP providers may place a limit on the service (widely known as “User to User”). Another benefit of VoIP service is that it lets you speak to more than one person if you use the “Conference Calling” feature.

 

What Equipments do I need?


To use VoIP, high-speed internet access is required. The internet connection can be DSL, a Local Area Network (LAN), or Cable internet. Then, you would need a VoIP service provider. The provider will provide an adapter which you can plug into the internet connection. Your regular analog phone can be plugged into the adapter. An alternative would be to use a microphone that will send your voice to the computer.

 

How is the Voice Clarity of the Best VoIP Service?


The voice quality of VoIP service differs from one provider to another. In general, the voice quality of VoIP is quite good and it has improved significantly in the past several years. Some would say that it even exceeds the voice quality level of landline phones. It is important to make VoIP comparison to make the best decision.

 

What are the Main Benefits of VoIP Over a Landline?


In essence, VoIP services can help you save up to 90 percent of your monthly bill. Providers typically offer a host of features including three-way calling, voicemail, caller ID, and call waiting which are already included on the bill. In addition, the best VoIP service providers offer unlimited plans which eliminate the hassle of having to buy credits. 

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